Privacy Policy

Pantheon Real Estate Group ("Pantheon," "we," "us," or "our"), operated in collaboration with Turnkey Solutions Inc., is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pantheonrealestategroup.com or contact us regarding our pre-sale renovation and real estate services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and mailing address when you submit a consultation request, contact form, or sign up for communications.
• Property information — address, property details, and renovation preferences when you request a property assessment or consultation.
• Financial information — general information about your home's value, mortgage status, or equity position as relevant to our services. We do not collect or store credit card or bank account numbers.
• Communications — records of your correspondence with us via email, phone, or our website contact forms.

We also collect certain information automatically when you visit our website, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and cookie data

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide, manage, and improve our pre-sale renovation and real estate services
• Send you updates, marketing communications, and promotional materials (you may opt out at any time)
• Analyze website usage to improve user experience
• Comply with legal obligations and enforce our agreements
• Protect the rights, property, and safety of Pantheon, our clients, and others

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third-party vendors who assist us in operating our website, conducting our business, or serving you (e.g., scheduling platforms, CRM software, email services), subject to confidentiality agreements.
• Affiliated companies — Turnkey Solutions Inc. and other affiliated entities involved in delivering our renovation and real estate services.
• Real estate professionals — licensed agents, brokers, inspectors, or contractors involved in your property transaction, with your consent.
• Legal requirements — when required by law, court order, or governmental authority, or to protect our legal rights.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services may collect information about your online activities over time and across different websites.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• The right to request that we restrict or stop processing your information in certain circumstances

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at the information provided below.

Our website may contain links to third-party websites, including MLS listing platforms, photography services, and scheduling tools. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: